Returns & Exchanges
Returns & exchanges
I gladly accept returns and exchanges,
Just contact me within 14 days of delivery
Ship items back to me within 30 days of delivery
The following items can't be returned or exchanged :
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
I don't accept cancellations
but please contact me if you have any problems with your order.
The time I need to prepare an order for shipping varies. For details, see individual items. It usually takes 1 to 3 business days.
I ship internationally from France. For cost, see individual items.
Customs Duties & Other Fees
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
I will only use your shipping and billing address, and contact information :
To communicate with you about your order
To fulfill your order
For legal reasons (like paying taxes)